• How does VacationCompare.com get paid?
• Am I obligated to accept an offer?
• How do you get agencies to compete for my business?
• Who are your travel agencies?
• What is VacationCompare?
• How do I get started?
• Will you share or sell my information?
• How Much Will I Save?
• Can I phone, mail, email or fax in my request?
• How will I find out which Agencies are reviewing
my quote request?
• Can I negotiate directly with the Agencies?
• How will I find out about my travel?
• If I enter my email address incorrectly, how
will I find out about my travel quotes?
• I don't know my password. How can I find out
what it is?
• How do I compare the Agencies’ offers?
• I've accepted an offer. How do I book my trip?
• I live outside the United States. Can I use
VacationCompare to find a vacation or cruise?
• How do I check my quote status?
• How can I join the affiliate program?
• How do I cancel my request for a quote?
• What if I don't want to give you my phone
number?
How does VacationCompare get paid?
VacationCompare does not charge you any fees for its services.
The travel agents and suppliers in our network pay in the form
of fees and commissions.
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Am I obligated to accept an offer?
You are under no obligation to accept a travel offer that is
presented to you.
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How do you get agencies to compete
for my business?
We send your travel quote to five agencies in the VacationCompare
Network. They operate under the knowledge that other agencies
are reviewing your quote request at the same time they are. In
order to get your business, they must make an extremely competitive
offer.
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Who are your Travel Agencies?
The VacationCompare Network includes many
of the top Cruise and Vacation Agents in the United States. One
thing all of our Agencies have in common is that they're dedicated
to providing you with unbiased advice, the incredible service
and the most value for your vacation dollars.
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What is VacationCompare?
VacationCompare (www.VacationCompare.com)
is the leading online vacation and cruise comparison website.
VacationCompare quickly connects consumers to a Network of Agents
who compete for your business, and also matches consumers with
Travel Experts who can help you find the vacation or cruise that's
perfect for you. VacationCompare provides a 'one-stop-shop' destination
for your vacation and cruise needs by giving you choices, convenience
and value.
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How do I get started?
It’s simple. From the home page, select
the vacation or cruise you want and complete our online quote
request form. Once you’ve found the trip you are looking for,
it takes about 2 minutes to join and complete the form.
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Will you share or sell my information?
We do not sell or share your information.
At VacationCompare, your personal privacy and the security of
your personal data are a primary concern of ours. VacationCompare
believes that you should be aware of who we are, the types of
information we may collect on our Web site, and what we do with
your personal information. Please see our privacy policy
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How Much Will I Save?
Because VacationCompare has no influence
in the pricing decision, we do not offer or list fares on our
site. The fares, pricing strategies, and added value services
are different for each Agency and Supplier participating on our
Network.
Instead of spending hours clicking from Travel Website to Travel
Website trying to find the best deal, all you have to do is enter
your quote request - and we'll give you up to five great bids
to choose from. It's really that simple.
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Can I phone, mail, email or fax in
my request?
VacationCompare is committed to sending
your quote request to Travel Agencies quickly and accurately.
Using the mail, email or fax would introduce the possibility of
transcription errors, unnecessary delays and additional costs
- which would reduce the benefits of using VacationCompare! That
is why we only accept quote requests through our online forms
or over the phone where we can confirm the information you provide.
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How will I find out which Agencies
are reviewing my quote request?
We'll send you the names of the Agencies who are reviewing your
travel request via email.
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Can I negotiate directly with the
Agencies?
Absolutely. You are under no obligation
to accept the Agencies’ first offer. In fact, if you've received
a better offer from another Agent, we give you the opportunity
to tell the Agent about it through our Web site. In most cases,
when you receive your travel offers, we will provide you with
contact information for each Agency. Feel free to contact the
Agency directly to discuss their different areas of expertise
and value-added services.
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How will I find out about my travel?
Each Agency will post their decision
about your quote request on our Web site, usually within minutes.
When each Agency posts their decision, we will notify you via
email. If your quote request was sent to five Agencies, you will
receive five emails. Each email will tell you which Agency has
responded. To find out the Agencies responses, go back to our
home page at www.vacationCompare.com and log into your account. If it's been one business day since
you completed your quote request and you haven't received an email,
you may still have an offer. Please go to our home page and check.
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If I enter my email address incorrectly,
how will I find out about my travel quotes?
It is critically important that you enter
your email address correctly when completing a quote request.
We use email to communicate with you when Agencies make a decision
about your quote request. VacationCompare is not responsible for
any errors or delays in responding to a quote request caused by
an incorrect email address provided by you or other technical
problems beyond reasonable control. However, if it's been one
business day since you completed your quote request and you haven't
received an email, you may still have an offer. Please go to our
home page and check.
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I don't know my password. How can
I find out what it is?
When you completed your quote request,
we provided you with a password on our confirmation page and asked
you to print out the page and keep it in a safe place. If you
no longer have this page, don't worry. We'll also send you your
password when we send you an email notifying you that an Agency
has posted a decision. You may also retrieve your password by
visiting our home page and clicking on "Check My Quote Status."
From there, click on, "Forget Your Password?" Fill out
a short form and your password will be emailed to you immediately.
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How do I compare the Agencies’ offers?
It's important that you evaluate all of
the terms of each offer before you choose the one that's best
for you. Although price is an obvious factor, many Agencies in
our Network offer additional benefits including free trip insurance,
on board ship credits, limousine service etc.
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I've accepted an offer. How do I
book my trip?
After you accept an offer, you will need
to communicate with the Agency directly (via email or phone) to
complete the booking process.
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I live outside the United States.
Can I use VacationCompare to find a vacation or cruise?
You may. However at this time, we only
service requests for travel that originates in the continental
United States, Alaska and Hawaii.
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How do I check my quote status?
You may check the status of your quote
request by returning to our homepage at www.vacationCompare.com.
Click on the "Login" link next to "Already a Customer?"
at the top right of the page. You will be asked to enter your
email and password.
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How can I join the affiliate
program?
Please go to Join the Affiliate Program for more information.
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How do I cancel my request for a
quote?
We are sorry that you do not wish to continue
with your travel quote. As soon as you submit your request, we
try to match it with Agencies in our Network. If your travel request
has been referred to an Agency, you must contact that Agency directly
to cancel your request. The Agency’s contact information is included
in the details of your travel offer.
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What if I don't want to give you
my phone number?
We request your phone number to ensure
that we receive accurate information. For this reason, we encourage
you to enter correct information in the phone field. If you are
worried about privacy, please check our privacy policy to see
how VacationCompare protects your information.
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